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Tracole Technologies
  • Book HSRP
  • Track & manage
  • Find a centre
  • Help

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Policies

Shipping Policy

How and when orders are shipped and delivered.

  1. Shipping and delivery

Shipping and delivery

For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only.

Orders are shipped within 3 to 5 days, or as per the delivery date agreed at the time of order confirmation, and delivery of the shipment is subject to courier company and post office norms. Tracole Technologies is not liable for any delay in delivery by the courier company or postal authorities, and only guarantees to hand over the consignment to the courier company or postal authorities within 3 to 5 days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on the email ID specified during registration.

For any issues in using our services, you may contact our helpdesk on +91 9560703785 or online@tracole.com.

Tracole Technologies
Tracole Technologies Pvt. Ltd.
SF No.21/1, Patta No.87, School Street
Chettiyaragaram, Vanagaram
Chennai, Tamil Nadu 600095
+91 9560703785 · info@tracole.com

Book

  • Book HSRP
  • Replace a plate
  • Colour sticker only
  • Find a centre

Manage

  • Track an order
  • Reschedule or cancel
  • Download a receipt
  • Book safely

Legal

  • Terms & Conditions
  • Privacy Policy
  • Refund & Cancellation
  • Return Policy
  • Shipping Policy
© Tracole Technologies Pvt. Ltd.. You are on platbn.tracole.com. OEM, dealer or partner: hsrp.tracole.com
Book HSRP Track & manage Find a centre Help
Ask us Online · quick answers

Ask me about booking, tracking, replacing a plate or staying safe while you pay.

You need your registration number, the last 5 characters of your chassis and engine (or motor) numbers, and the mobile number linked to your vehicle in Vahan so we can send a one-time code. You pay online at the end. Start with the form at the top of the home page.
The amount depends on your vehicle and is shown to you before you pay. Nothing is charged until you pay online at the end of the booking.
High Security Registration Plates are required under Rule 50 of the Central Motor Vehicles Rules. Vehicles made on or after 1 April 2019 normally get theirs from the dealer at sale, so this website is mainly for older vehicles. Last dates and penalties are set by each state, so please check with your state transport department.
Open /track and enter your order number and the mobile number you booked with. You will see the stage your plate has reached, and you can change or cancel from there where the stage allows.
booknowhsrp.com is the only address we book from, and it is run by Tracole Technologies. You pay on our payment partner's secure page, reached from the Pay button here. We never ask for a UPI payment to a person, and our messages only link to your booking page on booknowhsrp.com. You can check any booking at /verify with the order number on your receipt.
The code goes to the number the transport department has on record for your vehicle, so we cannot send it anywhere else. Update the number through the Vahan service of the transport department (parivahan.gov.in) or at your RTO, then come back and book again.
Choose Replace a lost or damaged plate in the booking. You tell us which plate (front, rear or both) and what happened. Depending on the reason, we may ask for a police report (FIR) or a photo.
It is the third registration mark that goes on the inside of the windscreen. Its colour follows the vehicle's fuel type. We work it out from Vahan and show it before you pay.
Where it is available, you can choose fitment at your own address for an extra charge. Enter your pincode in the booking step and we tell you straight away.
Bring your vehicle and your booking confirmation. If anything else is needed, your confirmation will say so. You can find a centre at /centres.
Yes. Open /track with your order number and the mobile number you booked with. The cancellation window and refund rules are shown to you before you pay.

Never share a payment, a password or a one-time code here. Check anything important on the page an answer points to.

About Tracole Technologies

Tracole Technologies Pvt. Ltd. makes High Security Registration Plates (HSRP) for vehicles across India, on an automated production line in Tamil Nadu, and builds its own software for the plate business.

At a glance

  • Since 2005
  • ISO 9001:2015 certified
  • ICAT type approval
  • Automated blank production line, Tamil Nadu
  • Chennai plant
  • Noida corporate office

Booking safely

  • This website is run by Tracole Technologies. Pay only here, on our payment partner's page reached from the Pay button.
  • We never ask for a UPI payment to a person, cash, or a payment link on WhatsApp or SMS.
  • Check any booking with the order number on your receipt under Verify a booking.

What we fit

High Security Registration Plates and colour stickers for the six plate categories of the national scheme: private, transport and rental vehicles, petrol, diesel, CNG and electric.

Where we are

Plant
SF No.21/1, Patta No.87, School Street
Chettiyaragaram, Vanagaram
Chennai, Tamil Nadu 600095

Corporate Office
701, 7th Floor, Tower-B, Noida One
Block B, Sector 62
Noida, Uttar Pradesh - 201309

Talk to us

  • Phone: +91 9560703785
  • General: info@tracole.com
  • Business: business@tracole.com
  • Tracole on LinkedIn